Refund Policy
Effective Date: July 25, 2026
At Purpose1six Digital Co., we appreciate every order and strive to provide high-quality faith-based products. Please review our refund policy before making a purchase.
Digital Products
Because digital products are delivered immediately after purchase, all digital product sales are final.
We do not offer refunds, exchanges, or cancellations for digital downloads unless required by applicable law.
If you experience technical difficulties accessing your purchase, please contact us at contact@purpose1sixdigitalco.com, and we will gladly help resolve the issue.
Physical Products
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
To help us process your request, please include:
Your order number
A description of the issue
Clear photographs of the product and packaging
If your request is approved, we may offer one of the following at our discretion:
A replacement item
Store credit
A refund to your original payment method
Returns
At this time, we do not accept returns for:
Digital products
Personalized or custom-made items
Clearance or final sale items
Products that have been used or damaged after delivery
If a return is approved, items must be returned in their original condition.
Unless the return is due to our error, customers are responsible for return shipping costs.
Order Cancellations
Orders may only be canceled before they have entered processing or shipment.
Once an order has been processed or shipped, it cannot be canceled.
Chargebacks
If there is an issue with your order, we encourage you to contact us first so we can work toward a resolution.
Unauthorized or fraudulent chargebacks may be disputed with supporting documentation.
Contact Us
Questions about refunds or returns?
Email us at:
POLICY
REFUND
Refund Policy
Effective Date: July 25, 2026
At Purpose1six Digital Co., we appreciate every order and strive to provide high-quality faith-based products. Please review our refund policy before making a purchase.
Digital Products
Because digital products are delivered immediately after purchase, all digital product sales are final.
We do not offer refunds, exchanges, or cancellations for digital downloads unless required by applicable law.
If you experience technical difficulties accessing your purchase, please contact us at contact@purpose1sixdigitalco.com, and we will gladly help resolve the issue.
Physical Products
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
To help us process your request, please include:
Your order number
A description of the issue
Clear photographs of the product and packaging
If your request is approved, we may offer one of the following at our discretion:
A replacement item
Store credit
A refund to your original payment method
Returns
At this time, we do not accept returns for:
Digital products
Personalized or custom-made items
Clearance or final sale items
Products that have been used or damaged after delivery
If a return is approved, items must be returned in their original condition.
Unless the return is due to our error, customers are responsible for return shipping costs.
Order Cancellations
Orders may only be canceled before they have entered processing or shipment.
Once an order has been processed or shipped, it cannot be canceled.
Chargebacks
If there is an issue with your order, we encourage you to contact us first so we can work toward a resolution.
Unauthorized or fraudulent chargebacks may be disputed with supporting documentation.
Contact Us
Questions about refunds or returns?
Email us at:
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